Businesses gather more customer data than you realise, which is why Customer Relationship Management (CRM) Systems are so vital for any successful business. From contact information to purchase history, communications to complaints, a solid Customer Relationship Management (CRM) System provides you with all the knowledge you will ever need!
A CRM system helps businesses (just like yours) to;
- Keep customer contact details up-to-date
- Track every customer interaction (including marketing and sales touchpoints and follow-ups)
- Effectively manage customer accounts.
A CRM that works well, will help you to improve your customer relationships and drive up your average Customer Lifetime Value (CLV). We call that a win, win!
Three reasons why a Customer Relationship Management System is right for you
No hard sell, no false promises, just a personalised approach to your CRM customisation, be it little or large.
Allow your data to tell your customer story, spot trends and opportunities for cross selling
View and track KPIs at the touch of a button. Through customised data dashboards, take away all the guess work
See exactly how your business is performing against various strategies and tactics. Determine Return On Investment (ROI) and where improvements can be made
integrated with analytics and campaign managers / e-platform via third party API
£395 per day and then £80 per hour for ongoing CRM updates